As our online backup is a software only backup & recovery service, no backup hardware is required thus eliminating the problems of maintenance and upgrades.

A small piece of software is installed on your computer. You choose what data you require backing up and when. The software then performs the necessary tasks of connecting through the Internet and managing your backup for you. An automated scheduler ensures your backups occur either daily at any time that you specify, on certain days, or whenever you exit Windows®. Backups can also be started manually at any time.

The software is designed to backup your information quickly and inexpensively by saving only your new or modified data. This is achieved using block differential technology to analyse at disk level which portions of a file have changed.

All of your data is compressed and encrypted (using 448 Blowfish) on your computer. An encryption key (which you receive upon starting your own account) is needed to translate your data back into usable form. Then the data is transmitted to our primary secure data centre. Additionally, your data is mirrored to our secondary secure data centre. This ensures that your data is now safe, secure, accessible and fully available 24x7x365.

When retrieving your data the software application shows the data in a standard graphical display of files and folders, including options for searching and sorting through stored data. You can even view your files as they existed on any previous date. You can recover everything, or retrieve individual files selectively just by pointing and clicking on file names.

So,THETA RBackup works basically like regular data backup software, with one important difference. Instead of sending backups to a tape drive or other media attached to the computer it is backing up, Remote Backup sends the backup over regular telephone lines or network connections to another computer safely offsite. It does this (usually) at night while your computers aren't being used. It’s completely automatic. In fact, you may even forget it’s working. Most businesses put their lives on the line every night and don’t realize it. With businesses depending more and more on the data stored in their computers, proper backups are becoming much more critical.

THETA RBackup accomplishes several essential steps that are often overlooked or done improperly by other backup software - especially in the regular non-automated backup systems.

Backups are done on schedule, reliably. Most businesses don’t do this. For one reason or another, they don’t keep a regular backup regimen. Usually it’s because the person responsible for doing backups (if there is one) is too busy doing something else, or someone is using the computer when it’s time for a backup, or they simply forget. Since Remote Backups are done with automated software usually at night, when nobody is using the computer, backups are always done on schedule.

The correct files are backed up. Ordinary backup software is often installed with a list of files to be backed up. This set of files usually represents the state of the system when the software was installed, and often misses critical files. Further, it often fails to back up files that get added later. Compounding this problem, VERY few businesses take the trouble to reset their backup software regularly to include new files.

THETA RBackup solves this problem by constantly reevaluating your computer system, adding files to the backup as needed. Redundant copies of files are stored using a sophisticated version control system unavailable in most other backup software of any kind. This is much too important to overlook.

The general definition of “proper” backups requires redundancy. That is, one must keep multiple copies of the same files at different points in their development, called versions. As an example, you should have a different copy of each backed-up file for each backup session. Further, you should be able to easily restore any of your files up to any given point in time. Banks do it, big corporations do it, and so should small businesses. Only THETA Backup Solutions has such an easy to use version control system.

Backups are encrypted for complete security. Would you want someone to be able to slip one of your backup tapes into a pocket and take it to your competitor? It happens all the time. Tape backups are not generally encrypted, so anyone can read them and gain access to your client database, billing records, payroll, tax info, and everything else on your computer.

THETA RBackup encrypts its backups for complete security so nobody, not even your Remote Backup Service Provider, can read your files. Finally and most importantly - Backups are immediately sent offsite and stored safely away from your computer and your business. This is where almost every business makes its biggest mistake. Even if you do everything else perfectly, your backups are of little use if your building burns, or you are unable to physically recover your tapes from the premises. Most small companies who do backups leave the tapes in the building with the computer, where they can be destroyed right along with the computer.

Of course, you can see that this would be a problem in a fire or an earthquake. But there are other problems. The World Trade Center bombing in New York City is a good example. Even businesses that were doing backups and had good, undamaged tapes in the building had to shut down. Many went out of business simply because they couldn’t get their data.

THETA Backup Solutions solves this problem by automatically storing this valuable data at more than one site. So, a business can be back up and running with new computers and their latest data no matter what catastrophe happens.

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