Home . Support Center
Online Support for Your THETA Remote Backup


One of THETA Backup Solution's primary goals is to provide the highest quality in customer assistance. For that reason, all of our services come with unlimited forum and email technical support Monday - Friday 9 am to 5 pm (Pacific Standard Time).
We guarantee you that your problems will be handled by a support specialist who is knowledgeable, polite, and most importantly, patient.

Before contacting our support team you may want to read our online HELP and Frequently Asked Questions. Possibly your question is answered on these pages.
Search our Knowledgebase

Search our knowledgebase of information to find resolutions to common issues.

Submit a Ticket

Submit a help desk trouble ticket to our service representatives.
We provide free technical support by email.
Our guaranteed response time is no more than 24hrs / 1 business day.

Troubleshooter

Find the resolution to issues by taking a step by step tour based on your responses to questions.

Not a technical support problem

If your issue is not a technical support problem please click here for our contact information.

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